I bought my first pair at a local store to me. I loved the fit and comfort, that I searched, to purchase more of them! I found them here, online and scarfed them up! Never can have enough, in the winter and I’ve in all, purchased 6 more, here at Bob’s! Waiting on, the 3 pairs...customer service, were very helpful and very friendly! I like the fact that they are out west and I'm in the north east. Can get to speak to someone in customer service later, if needed!